Texts

The conversation keeps going by text.

After a call, AIRIS can carry on by SMS with the person who rang. Your agents get something different on the same number: a colleague who can look things up and, with a YES, change them.

Autopilot

The follow-up she promised

The details she said she would send — the property, the Section 32 answer, the booking — arrive by text after the call, from the agency's own number.

Replies that read the record

When a client texts back, she answers with their brief, their memory and your listings in front of her. Capped per day, and switched off per client whenever you say so.

STOP means stop

An opt-out is written to the ledger the moment it arrives and everything we start stops. START turns it back on. Neither has a switch, because the law does not offer one.

Take over any thread

An agent's own text takes the thread; she steps back and stays back until you hand it over again.

Your assistant, on your own phone

Enrol your handset once. Text the agency's number and you reach the colleague, not the receptionist: she can look at the property book, the calendar and Files, and she can move a booking, cancel one, change a price or file a document — after you reply YES.

Quiet hours and daily caps

Texting windows and per-day limits are settings with a floor and a ceiling, not hopes. Listing alerts wait for the morning.

What this page may claim. She texts only people who called or texted first, or whom an agent put on the books. There is no bulk SMS, no cold texting, and she never dials out.

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