At Ease is the AI that answers your agency's phone — qualifying buyers, booking appraisals, and following up with the right listings. Day or night, in your callers' language.
A natural AI voice picks up instantly — any hour, in English or the caller's own language. No missed callers, no offshore call centre.
Reads intent and budget, matches the right buyer to the right home, and keeps every negotiation fair — no buyer ever hears another buyer's offer.
Checks the agent's real calendar and locks in appraisals and inspections — mid-call, no back-and-forth.
Captures every enquiry and follows up by text and email with listings around their budget.
Saturday evening, after hours. The call you would have lost — and everything it leaves behind on your desk.
Your pipeline handles the buyer who is ready now. It has nothing for the one who is three or more months out — so they quietly fall out of it. Here are the two parts we clamp on, and where each one stops.
The buyer who is ready now inspects, decides and settles. The one who is three or more months out reaches Watching — and the track stops. Nothing brings them back, and the two who were lost are still sitting there.
One part, bolted on at the front: Aria answers 24/7 in the caller’s own language and writes the brief to the record. Watching is still a dead end — the listing alerts exist, but somebody has to switch them on per client, by hand.
A separate brick, bought separately. It books mid-call, texts the Section 32 and the property, and reaches down to Watching to bring them back — alerts on their brief, a revisit timer set, a personal check-in drafted for you to send. Then both parts stop at Offer in play, because the negotiation is yours.
Nothing sits over Under contract or Settled, because nothing is built there yet — the cooling-off, finance and settlement clocks are white space, and so are the anniversary touchpoints. Offer in play is human by design. On Reception, Aria answers Section 32 questions from the document but cannot send it; sending is Autopilot. The revisit timer produces a draft you send — it does not make calls. One illustrative agency, one illustrative buyer.
Every call answered, every lead captured, every follow-up sent — automatically.